GOOD NEWS: We just got word that the bikes have been shipped and are on their way...FINALLY! Yay!!
Not-so-good NEWS: The global shipping company has announced major congestion on the west coast, causing much longer than normal shipping times. Bikes are estimated to arrive around December 8. We know this is much longer than anticipated wait time for us and for all of our awesome customers. THANK YOU for your patience and continued support...we promise the wait will be worthwhile!! :)
Meanwhile, you can still preorder your 2015 bikes at the discounted price.
We wanted to let you know that we are still working hard on the soft tops! We are SO SORRY it has taken so long to get them completed and out to you. It has been a very frustrating and drawn-out process, much to our chagrin. BUT WE ARE GETTING CLOSE!!! We still don't dare say an exact date, as we are still awaiting the FINAL SAMPLE to arrive from the sewing factory. We have worked with 5 factories on 3 continents who have either taken a long time to tell us they could not complete the project, or have taken a long time to send us a less-than-top-quality sample.
We know for some of you who have pre-ordered the soft top, it has been a very long wait. WE THANK YOU FROM THE BOTTOM OF OUR HEARTS! We also totally understand if you are frustrated, and would be happy to issue you a refund if you are tired of the wait. Just shoot me an email at email@example.com.
We are still INCREDIBLY EXCITED about this product and think it will be a fabulous addition to your MADSEN bike adventures. It is going to be AWESOME and will keep your precious cargo safe from the elements. WE CAN'T WAIT!!! Thank you for your support.